AI voice agents
Configure call handling, request understanding, and routing.
AI & Intelligent Automation
Practical intelligence supporting teams and workflows
AI agents and automation for conversations, sales, follow-ups, and workflow actions, with business knowledge and human oversight.
Executive summary
AI agents and automation for conversations, sales, follow-ups, and workflow actions, with business knowledge and human oversight.
Core capabilities
AI WhatsApp agents
Configure intelligent conversations linked to service actions.
AI customer support
Business-grounded answers with review and escalation controls.
AI sales assistants
Support inquiries, record interest, and capture opportunity information.
Lead qualification
Configure questions and criteria to classify and route leads.
Automated follow-ups
Set reminders and outreach linked to service and sales stages.
Outbound AI calling
Design outreach for authorized lists with execution limits.
Conversational AI
Structure context understanding, dialogue, and human handover.
AI knowledge bases
Connect approved sources and define updates and access.
AI agent training & persona customization
Tune tone and instructions and test responses against business identity.
Appointment scheduling automation
Connect conversations with availability, confirmation, and reminders.
AI workflow execution
Connect agents to customer and communication systems with defined permissions.
Business process automation
Structure repeatable actions, exceptions, and execution monitoring.
Operational benefits
Less repetitive work
Automate defined and reviewed actions.
Structured qualification
Collect customer context before human engagement.
Human oversight
Clear agent permissions and limits.
Implementation & integration options
- 01
Needs assessment
Review existing systems, users, locations, data requirements, and permissions.
- 02
Solution & integration design
Define cloud or on-site options where appropriate and connect existing systems through available interfaces.
- 03
Implementation & testing
Agree configuration, migration, acceptance tests, documentation, and handover.
- 04
Support & optimization
Define training, maintenance, operating responsibilities, and response arrangements in the agreement.
- Cloud Communications
- WhatsApp Business
- Customer Management
- Booking and order systems
Typical use cases
- After-hours coverage
- Capture inquiries and queue them for the morning team.
- Sales qualification
- Gather key information before human contact.
- Appointment confirmation
- Remind customers and confirm attendance.
Related solutions
Want to see how this fits your organization?
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